FAQ
Q. What size Bellyboard do I get?
A. We have quite a few options on our website, so we understand it can become quite confusing to choose what is best suited for you. We have tried our best to explain in the product description, but if you are still unsure, please don't hesitate to send us an email or give us a call on 0401928754.
Q. Am I Too heavy?
A. Absolutely not! We have designed our Foam Core bellyboards to add extra flotation. This is best suited up to 125kg. We have also recently released our XL glide for people 125kg+. Bellyboarding is mainly about timing and matching the speed of the wave. You do this by kicking your legs if you have swim fins on in deeper water, or jumping in front of the wave.
Q. How long will my board take to build?
A. Hugo works his hardest to get your bellyboards' out in a timely manner without sacrificing any quality. Some quieter weeks you might only have to wait a 3-5 days for your board to ship, however, leading up to the warmer months we are looking closer to a 2 week wait. We promise its worth it! If you are urgently needing your board for a holiday or present, please get in touch and we will try our hardest to squeeze it into your needed dates.
Q. How do I store my bellyboard?
A. After surfing your bellyboard, store your board upright and away from the elements, preferably inside out of the weather.
Q. How do I care for my bellyboard?
A.These boards are simple, store it properly and it will remain in top shape for longer. Rinse off with salt water instead of fresh water.
Q. what to do if you scratch/damage your bellyboard?
A. For scratches of different depths, you can just smooth out sand paper and recoat using our bellyboard water based Varnish. We have repair kits available. more serious damage (collision with rocks/etc) get in contact and we will point you in the right direction.
Q. Do you offer refunds/returns?
A. Yes, if you aren't 100% satisfied with your product, we offer a 30 day money back guarantee. Get in contact with us if you have any quires.